Frequently Asked Questions

Do you ship your work all over the world?

Yes we do, we ship to most countries.

Is your work signed?

All originals come signed and with a certificate of authenticity

Where can I see your work?

In my studio or at occasional exhibitions

What are the shipping costs?

FREE WORLDWIDE SHIPPING FOR ALL FINE ART CANVAS PRINTS

Shipping costs for original artworks depend on weight and size and are listed per item at the checkout.

How long will it take to get my order?

Our aim is to ship your order as soon as possible.

Originals - please allow 3 business days for us to prepare your piece for safe shipping.

Canvas prints - Please allow 10-14 days for your print to be hand made and sent to our bespoke framers for finishing.

Once your order has been given processed, you will receive a shipment notification email with an estimated delivery date.

Is it safe to shop with you?

Absolutely, we are committed to providing a safe and secure online shopping experience.

Can I return my purchase?

Original artworks can be returned (insured) providing it is undamaged and in all of it's original packaging.

Prints are made to order in your chosen size (and frame) therefore not returnable.

In the unlikely event your print arrives damaged, please take a photo of the damage including the packaging and I will arrange a replacement for you.

Any more questions…

Please send an email to info@merlijnvandesande.com